ABSTRACT
The advent of information
technology is rapidly changing the banking industry in this study, the impact
of information technology on the banking industry in Abia state and Nigeria as
a whole is described. A questionnaire was employed to collect data from
customers at some banks in the state on the extent to which customers believe
that information technology sects an impact on banking activities or services.
The results of the study clearly indicate that information technology has
contributed immensely to the growth and development of the banking industry in
Abia state and Nigeria in General.
ONUIGBO, T (2021). Impact Of Information Technology On Service Delivery In Nigeria Banking Sector In Abia State (A Study Of Selected Banks In Abia State). Repository.mouau.edu.ng: Retrieved Dec 25, 2024, from https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-service-delivery-in-nigeria-banking-sector-in-abia-state-a-study-of-selected-banks-in-abia-state-7-2
TOCHI, ONUIGBO. "Impact Of Information Technology On Service Delivery In Nigeria Banking Sector In Abia State (A Study Of Selected Banks In Abia State)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 11 Aug. 2021, https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-service-delivery-in-nigeria-banking-sector-in-abia-state-a-study-of-selected-banks-in-abia-state-7-2. Accessed 25 Dec. 2024.
TOCHI, ONUIGBO. "Impact Of Information Technology On Service Delivery In Nigeria Banking Sector In Abia State (A Study Of Selected Banks In Abia State)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 11 Aug. 2021. Web. 25 Dec. 2024. < https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-service-delivery-in-nigeria-banking-sector-in-abia-state-a-study-of-selected-banks-in-abia-state-7-2 >.
TOCHI, ONUIGBO. "Impact Of Information Technology On Service Delivery In Nigeria Banking Sector In Abia State (A Study Of Selected Banks In Abia State)" Repository.mouau.edu.ng (2021). Accessed 25 Dec. 2024. https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-service-delivery-in-nigeria-banking-sector-in-abia-state-a-study-of-selected-banks-in-abia-state-7-2