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This study examined the influence of food quality on customer satisfaction in restaurants within Umuahia, Abia State, Nigeria. It investigated five indicators of food quality—appearance,...
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This study investigated the influence of compensation structures on employee retention in food service operations in Umuahia metropolis. It adopted a survey research design. The study was...
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The study examined the influence of service quality on guest satisfaction in hotel establishments in Umuahia, Abia State. The purpose of the study was to determine the tangibility dimension...
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The hospitality industry significantly impacts the environment due to its high consumption of resources such as energy, water, and materials. In Port Harcourt, the hotel industry...
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This study investigates the influence of online hotel room registration practices on guest behavior in Umuahia Metropolis, providing crucial insights into how digital tools shape guest...
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The study examined employee motivation and its influence on customers’ satisfaction in the hotel industry. The study adopted descriptive survey method. A total of 260 employees and 399...
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This study examined Climate Change and Outbound Tourist Destination Choice of Port Harcourt International Airport, River State, with a focus on environmental challenges such as air...
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The study focuses on human resource development (HRD) practices on employee job performance in Enugu Metropolis. Four research objectives guided the study. The research were to assess the...
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This study investigated the Innovative Strategies for Sustainable Quality Service Delivery in Hotels in Umuahia Metropolis, Abia State. The research focused on four key innovations;...