ABSTRACT
This study aims at to ascertain the effectiveness of
consumer service delivery in the fast food industry (Mr. Biggs) in Owerri. The
data was collected through primary and secondary data; and was analyzed through
chi-square (:2j. The result shows thit there is significant relationship
between service dehvery and consumer paronage of Mr. Biggs. It was recommended
that responsivel tess should be their watchword, prompt service should be
provided. Also, service iidustry should make sure their customers are satisfied
at all time to stimulate repeatd patronage.
UGWULIRI, I (2021). Effectiveness Of Consumer Service Delivery In The Fast Food Industry (Study Of Mr Biggs, Imo State, Owerri). Repository.mouau.edu.ng: Retrieved Dec 23, 2024, from https://repository.mouau.edu.ng/work/view/effectiveness-of-consumer-service-delivery-in-the-fast-food-industry-study-of-mr-biggs-imo-state-owerri-7-2
IK, UGWULIRI. "Effectiveness Of Consumer Service Delivery In The Fast Food Industry (Study Of Mr Biggs, Imo State, Owerri)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 13 Oct. 2021, https://repository.mouau.edu.ng/work/view/effectiveness-of-consumer-service-delivery-in-the-fast-food-industry-study-of-mr-biggs-imo-state-owerri-7-2. Accessed 23 Dec. 2024.
IK, UGWULIRI. "Effectiveness Of Consumer Service Delivery In The Fast Food Industry (Study Of Mr Biggs, Imo State, Owerri)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 13 Oct. 2021. Web. 23 Dec. 2024. < https://repository.mouau.edu.ng/work/view/effectiveness-of-consumer-service-delivery-in-the-fast-food-industry-study-of-mr-biggs-imo-state-owerri-7-2 >.
IK, UGWULIRI. "Effectiveness Of Consumer Service Delivery In The Fast Food Industry (Study Of Mr Biggs, Imo State, Owerri)" Repository.mouau.edu.ng (2021). Accessed 23 Dec. 2024. https://repository.mouau.edu.ng/work/view/effectiveness-of-consumer-service-delivery-in-the-fast-food-industry-study-of-mr-biggs-imo-state-owerri-7-2