ABSTRACT
This study
investigated the effect of staff
discipline on employee performance in the Abia state civil service. fraudulent
practices such as lateness to duty or work, absenteeism, insubordination and
falsification of records are some of the problems that led to this work. Specifically, the study examined the effect of
written reprimand on employee effectiveness in Abia State Civil service;
determined the effect of suspension on employee commitment in Abia State Civil
service; ascertained the effect of employment termination on employee
effectiveness in Abia State Civil service; ascertained the effect of demotion on
employee commitment in Abia State Civil service. Survey design method was used
to investigated the effect of discipline and staff control on employee
performance in the Abia state civil service. Primary and secondary data were used for the
study. A total sample size of 279 respondents consisting of 101 respondents
drawn from ministry of Education, 53 respondents drawn from ministry of Health,
75 respondents drawn from ministry of Agriculture, and 50 respondents drawn
from ministry of Finance. However, only 100 copies of questionnaire out of
101copies distributed to respondents at ministry of Education, 51 copies of
questionnaire out of 53 copies distributed to respondents at ministry of
Health, 70 copies of questionnaire out of 75 copies distributed to respondents
at ministry of Agriculture and all the 50 copies of questionnaire distributed
to respondents at ministry of Finance were retrieved and used for analysis of
the study. Data
obtained were analyzed using mean scores. Simple regression analysis technique
was used to test the various formulated hypotheses for the study. Findings
showed that the employee effectiveness in Abia state
civil service ministries of education, health, agriculture, and finance was
significantly and positively influenced by written reprimand. Employee
commitment in Abia state civil service ministries of education, health,
agriculture, and finance was significantly and positively influenced by
suspension of employees. Employee effectiveness in Abia state civil service
ministries of education, health, agriculture, and finance was significantly and
positively influenced by employment termination. Employee commitment in Abia
state civil service ministries of education, health, agriculture, and finance
was significantly and positively influenced by demotion. The study recommends
that efforts
aimed at improving employee performance in the Abia state civil service in
terms of increasing worker effectiveness and commitment should avoid the use of
sentiments in administering various forms of disciplinary actions, and all
erring employees, regardless of rank, should be disciplined accordingly.
TABLE OF CONTENTS
Title
Page i
Declaration ii
Certification
iii
Dedication
iv
Acknowledgements
v
Table
of Contents vi
List
of Tables vii
Abstract
viii
CHAPTER
1: INTRODUCTION
1.1 Background of the study 1
1.2 Statement of the Problem 3
1.3 Objectives of the Study 5
1.4
Research Questions 5
1.5 Statement of
Hypotheses 6
1.6 Significance of the Study 6
1.6.1 Theoretical
Significance 6
1.6.2 Empirical
Significance 7
1.7 Scope of the Study 7
1.8 Operational Definition of Terms 8
CHAPTER 2: REVIEW OF
RELATED LITERATURE
2.1. Conceptual
Review 10
2.1.1 The concept of
discipline 10
2.1.2 The concept of
Control 13
2.1.3 Types of Discipline 15
2.1.4 Types of disciplinary Actions 17
2.1.4.1 Written Reprimand 17
2.1.4.2 Suspension 18
2.1.4.3 Demotion 19
2.1.4.4 Termination of
Employment 20
2.1.5 Employee
Reprimand System 20
2.1.6
Employee code of conduct. 21
2.1.7
Employee Disciplinary procedure 23
2.1.8
Employee Rules and Regulation 24
2.1.9 Effects of code of discipline on employee performance 25
2.1.10 Effects of disciplinary procedures and systems on performance 27
2.1.11 Effects of disciplinary actions on employees’ performance 28
2.1.12 Employees Performance 30
2.2 Theoretical Framework 32
2.2.1
Reinforcement Theory 32
2.2.2
Business Ethics Theory 33
2.2.3
Equity Theory 35
2.2.4
Systems Theory 35
2.2.5 McGregor Theory X
and Y 37
2.3
Empirical Review 37
2.4 Summary of Related Literature Reviewed 42
2.5 Gaps in Knowledge 43
2.6 Theoretical
Framework application of the Theory 44
CHAPTER
3: RESEARCH METHODOLOGY
3.1 Research Design 45
3.2 Population
of the Study 45
3.3 Sources
of Data 46
3.3.1 Primary data 46
3.3.2 Secondary data 46
3.4 Sample
and Sampling Technique 47
3.4.1 Sample
size determination 47
3.5 Validity
of the Instrument 48
3.6 Reliability
of the Instrument 49
3.7
Method of Data Analysis 49
3.8
Model Specification 49
CHAPTER 4: DATA PRESENTATION AND ANALYSES
4.1 Data Presentation 51
4.1.1 Questionnaire administration 51
4.1.2 Demographic characteristics of respondents 53
4.1.3 Effect of written reprimand on employee
effectiveness in Abia State civil service 64
4.1.4 Effect of suspension on employee commitment
in Abia State civil service 66
4.1.5 Effect of employment termination on employee
in Abia State civil service 68
4.1.6 Effect of demotion on employee commitment in
Abia State civil service 71
4.2 Hypotheses Testing 74
4.2.1 Hypotheses 1 74
4.2.2 Hypotheses 2 78
4.2.3 Hypotheses 3 83
4.2.4 Hypotheses 4 87
4.3 Discussion of Findings 92
4.3.1 Effect of written reprimand on employee
effectiveness in Abia State civil service 92
4.3.2
Effect of suspension on employee
commitment in Abia State civil service 94
4.3.3 Effect of employment termination on employee
effectiveness in
Abia State civil service 95
4.3.4 Effect of demotion on employee commitment in
Abia State civil service 97
CHAPTER 5: SUMMARYOF FINDINGS,
CONCLUSION AND RECOMMENDATION
5.1 Summary 99
5.2
Conclusion 101
5.3 Recommendation 102
5.4 Contribution to the Body of Knowledge 103
5.5 Suggestions for further Studies 104
References 105
Appendices 111
AJIKE, A (2023). Effect Of Staff Discipline On Employee Performance In The Abia State Civil Service . Repository.mouau.edu.ng: Retrieved Oct 10, 2024, from https://repository.mouau.edu.ng/work/view/effect-of-staff-discipline-on-employee-performance-in-the-abia-state-civil-service-7-2
AJIKE, AJIKE. "Effect Of Staff Discipline On Employee Performance In The Abia State Civil Service " Repository.mouau.edu.ng. Repository.mouau.edu.ng, 11 Aug. 2023, https://repository.mouau.edu.ng/work/view/effect-of-staff-discipline-on-employee-performance-in-the-abia-state-civil-service-7-2. Accessed 10 Oct. 2024.
AJIKE, AJIKE. "Effect Of Staff Discipline On Employee Performance In The Abia State Civil Service ". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 11 Aug. 2023. Web. 10 Oct. 2024. < https://repository.mouau.edu.ng/work/view/effect-of-staff-discipline-on-employee-performance-in-the-abia-state-civil-service-7-2 >.
AJIKE, AJIKE. "Effect Of Staff Discipline On Employee Performance In The Abia State Civil Service " Repository.mouau.edu.ng (2023). Accessed 10 Oct. 2024. https://repository.mouau.edu.ng/work/view/effect-of-staff-discipline-on-employee-performance-in-the-abia-state-civil-service-7-2