ABSTRACT
This research is on the
investigation of cashless policy and consumer acceptability in umuaiah
metropolis abia state. The general objective of this study was to investigate
the cashless policy and consumer acceptability in Umuaiah metropolis Abia
state. specific objective (1) To determine the level of acceptability of the
CBN cashless policy on consumers (2) To examine the level of preparedness of
the financial institutions in the terms infrastructures to provide the needed
service to customers (3) To examine whether there is any incentive to encourage
the consumers to embrace the policy to solve the research problem, primary and
secondary data were collected. the research instrument used in collecting data
was questionnaires. The respondents comprised of the relevant staff of and
management of Diamond Bank plc Timber Branch, Abia state.in organizing and
presenting data collected, tables, frequencies and percentage were used. The
various hypothesis formulated were tested using chi-square. Data analysis and
interpretation gave the following findings. The respondents were undecided
about the majority of Nigerians who operate basic technological appliances. The
respondent said that they strongly disagree that cashless policy a can prevent
money laundry and –corruption and the respondent agree that the era of cashless
policy will be advantageous to all sector of the economy.
TABLE
OF CONTENTS
Pages
Title page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
List of tables viii
CHAPTER ONE
Introduction
•
Background
of the study: 1
•
Statement
of Problems: 5
•
Objectives
of the study: 7
•
Research
Hypothesis 7
•
Research
Question: 8
•
The
significance of the study 8
CHAPTER
TWO
Review
of related literature
2.1 Academic review: 9
2.1.1 Cashless Economy Policy: 9
2.1.2 Cash-Based Nigeria versus
“Cashless” Nigeria: the Rationale for
Policy Shift in Payment System and Cashless
Policy. 9
2.1.3 E-transactions and Consumer Protection: 14
2.1.4 Costs of the Cashless Economy 17
2.1.5 Challenges of Cashless Economy 22
2.1.6 Benefits of cashless economy 25
2.2 Theoretical Review 26
CHAPTER
THREE
METHODOLOGY
3.1Research design: 37
•
Area
of the study: 37
•
Population
of the study: 38
•
Sampling
Techniques and method: 38
•
Determination
of sample size: 39
•
Measurement of instrument 41
•
Source
Of Data 42
•
Validity
and reliability of the instrument 42
CHAPTER
FOUR
FINDINGS AND DISCUSSONS 43
CHAPTER
FIVE
SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS 85
REFERENCE
AMAAH, / (2020). CASHLESS POLICY AND CONSUMERS ACCEPTABILITY (A CASE STUDY OF UMUAHIA METROPOLIS). Repository.mouau.edu.ng: Retrieved Dec 23, 2024, from https://repository.mouau.edu.ng/work/view/cashless-policy-and-consumers-acceptability-a-case-study-of-umuahia-metropolis
/11/20800, AMAAH. "CASHLESS POLICY AND CONSUMERS ACCEPTABILITY (A CASE STUDY OF UMUAHIA METROPOLIS)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 06 May. 2020, https://repository.mouau.edu.ng/work/view/cashless-policy-and-consumers-acceptability-a-case-study-of-umuahia-metropolis. Accessed 23 Dec. 2024.
/11/20800, AMAAH. "CASHLESS POLICY AND CONSUMERS ACCEPTABILITY (A CASE STUDY OF UMUAHIA METROPOLIS)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 06 May. 2020. Web. 23 Dec. 2024. < https://repository.mouau.edu.ng/work/view/cashless-policy-and-consumers-acceptability-a-case-study-of-umuahia-metropolis >.
/11/20800, AMAAH. "CASHLESS POLICY AND CONSUMERS ACCEPTABILITY (A CASE STUDY OF UMUAHIA METROPOLIS)" Repository.mouau.edu.ng (2020). Accessed 23 Dec. 2024. https://repository.mouau.edu.ng/work/view/cashless-policy-and-consumers-acceptability-a-case-study-of-umuahia-metropolis