ABSTRACT

This research work was carried out on “ Appraisal of Product Performance in the Brewery Industry”. The scope of the study is within Enugu State Metropolis. This project will be carried out bearing in mind some of the following objectives; to determine the factors that influence the product performance in the market, to determine the effect of the product appraisal in the market, etc. The researcher made use of primary data supplied by consumers, distributors, personnel of Nigeria Breweries PLC extracted through questionnaire and secondary data from the company. The sample size for consumer i.e 100, 96, for personnel and 65 for distributors. The data collected was arranged in tables by putting them in frequencies and percentages. In testing the various hypotheses, Chi-square (X2) test was used at 5% level of significance. The researcher found out that the performance of Nigeria Brewery product is satisfactory, i.e, performance is as a result of taste and quality, brand name, sales effort and promotional activities, packaging and price etc, that star is profitable and commands 20% of the Beer market within Abakaliki, that consumers are ready to continue the consumption of Star Beer. Lastly, the researcher recommended that the price will be reduced to N80, that the management should go into production of smaller bottles that will contain about 33cl and that the company should consider packaging their Beer in cans or other non-returnable so that consumers can take Nigeria Brewery along with them

TABLE OF CONTENT

Title Page - - - - - - - - - - -i

Declaration- - - - - - - - - - -ii

Certification- - - - - - - - - - -iii

Dedication - - - - - - - - - - -iv

Acknowledgement- - - - - - - - - -v

Table of Content- - - - - - - - - - -vi

List of Tables - - - - - - - - - - -viii

Abstract- - - - - - - - - - - -ix

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study- - - - - - - -1

1.2 Statement of the Problem- - - - - - - -2

1.3 Research Questions- - - - - - - - -3

1.4 Objectives of the Study- - - - - - - - -3

1.5 Research Hypotheses- - - - - - - - -3

1.6 Significance of the Study - - - - - - - -4

1.7 Scope and Limitation of the Study- - - - - - -5

1.8 Definition of Terms- - - - - - - - -5

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1 Brief History of Nigerian Breweries PLC- - - - - -8

2.2 What is Product?- - - - - - - - - -10

2.3 Product Classification - - - - - - - - -11

2.3.1 Industrial Product- - - - - - - -12

2.3.2 Consumer Product- - - - - - - -12

2.4 The Importance of Product Planning and Development - -13

2.5 Product Development Process - - - - - - -14

2.5.1 Idea Generation - - - - - - -15

2.5.2 Idea Screening - - - - - - - -16

2.5.3 Concept Developing Testing        - - - - -16

2.5.4 Developing a marketing Strategy - - - - -17

2.5.5 Business Analysis - - - - - - -17

2.5.6 product Development - - - - - - -18

2.5.7 Test Marketing - - - - - - - -19

2.5.8 Commercialization - - - - - - -19

2.6 Product Management - - - - - - - -20

2.7 product Life Cycle - - - - - - - - -21

2.8 Product Quality and Consumers Satisfaction - - - -23

2.9 Performance Appraisal - - - - - - - -24

2.10 Criteria for product Performance - - - - -25

2.10.1 Profitability - - - - - - -26

2.10.2 Return on Capital Employed - - - - -27

2.10.3 Market Standing - - - - - - -27

2.10.4 Innovativeness  - - - - - - -28

2.10.5 Quality of Service - - - - - - -28

2.10.6 Social Responsibility - - - - - -29

2.11 Product Design and Style - - - - - -29

CHAPTER THREE

RESEARCH METHODOLOGY 

3.1 Research Design - - - - - - - - -31

3.2 Area of the Study - - - - - - - - -31

3.3 Population of the Study - - - - - - - -32

3.4 Determination of Sample Size - - - - - - -33

3.4.1 Samples Size for Consumers - - - - - - -33

3.4.2 Sample Size for Company Personnel - - - - -34

  3.4.3 Sample Size for Distribution - - - - - -34

3.5 Method of Data Collection - - - - - - -34

3.6 Sampling Techniques - - - - - - -35

3.7 Data Analysis  - - - - - - - - -36

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS 

 4.1 Administration of Research Instrument - -- - - - -38

4.2 Product Performance Appraisal - - - - - - -41 

CHAPTER FIVE

SUMMARY OF FINDING, RECOMMENDATION & CONCLUSION

5.1 Summary of Finding - - - - - - - -54

5.2 Recommendation - - - - - - - - -55

5.3 Conclusions - - - - - - - - - -56

REFERENCES 

QUESTIONNAIRE