ABSTRACT

Every organization whether large or small has its own problems, they

cannot exist without both human and physical resources. These resources

require the manipulation of human beings in other to be productive hence

the need of this study — "The role of personnel management p improving

employees' morale. A study of Nigerian Agricultural Cooperative and

Rural Development Bank Ltd, Umuahia. The specific objective was to

analyse the role of personnel management in improving employee

morale. In carrying out this study, materials of notable scholars were

made use of that related to the problem under study. A total population of

82 staff were to be studied out of which a sample size of 68 respondents

was developed using Ezejelue and Ogwo 1990. A — 15 item questionnaire

was constructed to solicit the opinions of respondents. The chi-square

statistical technique was used to test the hypotheses. From the study it

was observed that high employee morale induced workers to higher and

efficient productivity, also that sound reward system affected workers

productivity positively. Hence, the researcher recommended that workers

should be given the opportunity to express their views about the

organisation's policies, and that training and development of the

employees should be embarked upon by management periodically to

enhance productivity.