In modern time marketing, if packaging does not
sell a product, it is as good as worthless. Packaging has become itself
a sales promotion tool for organizations. The consumer’s buying behavior is
also stimulated by the packaging quality, color, wrapper, and other attributes
of packaging. Packaging is a whole package that becomes an ultimate selling
proposition, which stimulates impulse buying behavior. Packaging increases
sales and market share and reduces market and promotional costs.
The vital function
of packaging comes out clearly in the environment of self service stores, where
sales have to be dependent on the strength of packaging. This is achieved by
designing a package to attract consumer’s attention at the point of purchase,
to furnish consumers with needed information about the product, so as to
provide the on-the-spot persuasion and incentive that is often vital to make
sales or required to propel consumers into buying. .
According to Kuvykaite (2009) packaging
attracts consumer’s attention to particular brand, enhances its image, and
influences consumer’s perceptions about a product. Also, packaging impacts
unique value to products (Underwood, Klein & Burke, 2001; Silayoi &
Speece, 2004), works as a tool for differentiation, i.e. helps consumers to
choose the product from wide range of similar products and stimulates customers
buying behavior (Wells, Farley & Armstrong, 2007). Thus, packaging performs
an important role in marketing and communications and could be treated as one
of the most important factor influencing
consumer’s preference of purchase. According to Rundh (2005), packaging
appeals to consumer’s attentiveness towards a certain brand, increases its
image, and stimulates consumer’s perceptions about product.
Cadbury Nigeria
Plc is the leading company in Nigeria in confectionary, food drinks, and foods
whose quality brands and products are available and enjoyed in all 36 states of
the nation and Federal Capital Territory as well as in export market around the
world (Adeolu et al., 2005). Cadbury Nigeria Plc engages in the food processing
business. Its major product lines consist of food drinks, sugar confectionery
chocolate and seasoning cubes (Cadbury Nigeria Plc Annual Report, 2009).
Cadbury’s flagship
brand, Bournvita is, no doubt, in a competitive environment with other brands
such as Milo, Vitalo, Ovaltine, Nescafe, Toptea, Lipton and other cheaper local
brands all of them striving to increase their market share through varying
marketing strategies such as sales promotion (such as packaging and so on),
personal selling and provision of point-of-sale materials such as T-shirts,
Cups. Posters, Shelf strips etc to stir, attract and retain more consumers of
their products (Adeolu et al., 2005).
Cadbury Nigeria
also developed other product categories, most notably Candy. Introduced in
1970, TomTom - the big, black and white sweet for soothing relief which has
sustained market leadership for over 40 years, remains the most iconic brand in
the Nigerian Candy market. It now comes in three variants: Classic, HoneyLemon
and Strawberry (Ozuru et al., 2014). The other brand in the company’s Candy
portfolio is Trebor Buttermint, the delicious sweet with the double pleasure of
butter and mint. In 2012, the company expanded its product categories in
Nigeria when it launched Tang, the global leader in powdered beverages (Ozuru
et al., 2014).
In view of this,
effective communication between the firm and the market place through packaging
stressing product benefits and brilliant brand management are sure ways of
increasing market share, maintaining market leadership and creating brand loyal
behaviour in their consumers.
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--. "The Effect of Product Packaging on Consumer’s Preference of Cadbury Nigeria Products" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 03 Jun. 2021, https://repository.mouau.edu.ng/work/view/the-effect-of-product-packaging-on-consumers-preference-of-cadbury-nigeria-products-7-2. Accessed 25 Dec. 2024.
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--. "The Effect of Product Packaging on Consumer’s Preference of Cadbury Nigeria Products" Repository.mouau.edu.ng (2021). Accessed 25 Dec. 2024. https://repository.mouau.edu.ng/work/view/the-effect-of-product-packaging-on-consumers-preference-of-cadbury-nigeria-products-7-2