The Effect Of Computerization On The Operation And Financial Performance Of Nigeria Banks (A Study Of Bank Phb And Diamond Bank Nigeria Plc)
ABSTRACT
The aim of this research is to assess the
effect of computerization on the operation and financial performance of
Nigerian banks. Two selected banks were used in assessing the effect of
computerized operations of banks. The data for the research were gathered using
structured questionnaires, personal observation and interviews for the primary
data while the secondary data were obtained from annual financial statement of
these banks. The data collected were analyzed by [ho use of descriptive
statistics while dummy variable in ordinary least square regression were use to
test the hypothesis. The result indicates that, computerized operations of banking
sector have improved the financial performance of Nigerian banks and positively
impacts on customer's satisfaction. The work also implicate high cost of
acquisition, high cost of maintenance and inadequate electric supply as
critical deterrents to effective operation of computerized system in banking
sector. The author recommends that, the cost of acquisition of computerized
equipment should be reduced, banking industries should organize in-service
training for workers to cope with the pace of Information Communication
Technology (ICT). Adequate maintenance of computer equipment and energy
generating set.
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NWANKWO, . (2021). The Effect Of Computerization On The Operation And Financial Performance Of Nigeria Banks (A Study Of Bank Phb And Diamond Bank Nigeria Plc). Repository.mouau.edu.ng: Retrieved Nov 22, 2024, from https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigeria-banks-a-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2
.A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigeria Banks (A Study Of Bank Phb And Diamond Bank Nigeria Plc)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 15 Nov. 2021, https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigeria-banks-a-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2. Accessed 22 Nov. 2024.
.A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigeria Banks (A Study Of Bank Phb And Diamond Bank Nigeria Plc)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 15 Nov. 2021. Web. 22 Nov. 2024. < https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigeria-banks-a-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2 >.
.A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigeria Banks (A Study Of Bank Phb And Diamond Bank Nigeria Plc)" Repository.mouau.edu.ng (2021). Accessed 22 Nov. 2024. https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigeria-banks-a-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2