ABSTRACT

The study focused on effects of participative management as a success factor on organizational performance – a study of the Department of Petroleum Resources (DPR) and Pipelines and Products Marketing Company Limited (PPMC) in the South-East, Nigeria. The specific objectives were to , ascertain the effects of employees’ involvement on the performance of DPR and PPMC, determine the effects of industrial democracy and integrated communication on the performance of DPR and PPMC, examine the effects of management support on participative decision-making in DPR and PPMC, assess the effects of investment in intellectual capital on the performance of DPR and PPMC and to ascertain the challenges of participative management DPR and PPMC all in the South-East , Nigeria. Survey method was deployed to investigate the relationship among and between the variables. The study population is 1,050 employees of DPR and PPMC in South – East Nigeria. Taro Yamane formula was used to deduce the sample size of two hundred and ninety (290). Stratified random sampling technique was used to select the sample of respondents. A well-structured questionnaire was used to collect data. Data was analyzed by the use of descriptive and inferential statistics. Result of the hypotheses tested showed that employees’ involvement, industrial democracy and integrated communication and investment in intellectual capital have significant effect on the performance in DPR and PPMC, also the hypotheses result revealed that management support has significant effect on participative decision-making in DPR and PPMC. Furthermore the hypotheses tested showed that there is no significant difference in mean value of resistance to change and abuse of authority in Department of Petroleum Resources and Pipelines and  Products Marketing Company Limited in South East Nigeria. The study, therefore, recommends that DPR and PPMC should, at all times encourage employees to participate in decision- making and deploy industrial democracy and communication channels for feedback and suggestions to enhance organizational performance. It is equally suggested that DPR and PPMC should support participative decision-making by giving the employees a voice through collective bargaining, quality circles and individual views and opinions. They are, also, advised to train and retrain their employees and encourage knowledge sharing in order to equip them with the set skills to enable them participate meaningfully in decision- making to improve organizational performance