“Effect of quality control management on the performance of some selected manufacturing firms (A study of Tonimas Ltd, and Mikko Plastic Ltd, Aba, Abia State):- Chukwu Robert E
ABSTRACT
This study seeks to examine the effect
ofquality control management on the performance ofsome selected
manufacturingfirms using Tonimas Ltd and Mikko. Plastics Ltd, Aba, Abia State
as a case study. Specifically, the study objectives are to identify the extent
to which quality control management help in increasing organizational return on
investment and determine the effect of quality control management in increasing
in customer satisfaction in manufacturingfirms such as Tonimas Ltd and Mikko
Plastics Ltd, Aba, Abia State. The study adopted a survey research design. The
study population comprised of upper and mid-level staff of both Tonimas Ltd and
Mikko Plastics Ltd, Aba, Abia State which in total is 126 staffin which 81
upper and mid-level staff of Tonimas Ltd and 35 upper and mid-level staff of
Mikko Plastics Ltd were used. The researcher presented the data in tables using
simple percentages to analyze the collected data for quick understanding. In
analyzing the data collected using questionnaire, the researcher used
descriptive statistics such as simple percentages and table as statistical
tools. The hypotheses were tested using chi-square. IBM SPSS statistics computer
software was used to run the analysis. From the result of the study, there is
positive and significant relationship between quality control management and
increasing organizational return on investment which means that quality control
management significantly help in increasing organizational return on
investment. Therefore the study recommends that continuous quality control
management education should be undertaken at all levels, even for those firms
that have already acquired a high degree of awareness of the concept. The study
therefore concludes that quality control management is imperativefor better
organizationalperformance and growth.
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CHUKWU, E (2024). “Effect of quality control management on the performance of some selected manufacturing firms (A study of Tonimas Ltd, and Mikko Plastic Ltd, Aba, Abia State):- Chukwu Robert E. Repository.mouau.edu.ng: Retrieved May 03, 2024, from https://repository.mouau.edu.ng/work/view/effect-of-quality-control-management-on-the-performance-of-some-selected-manufacturing-firms-a-study-of-tonimas-ltd-and-mikko-plastic-ltd-aba-abia-state-chukwu-robert-e-7-2
EMENIKE, CHUKWU. "“Effect of quality control management on the performance of some selected manufacturing firms (A study of Tonimas Ltd, and Mikko Plastic Ltd, Aba, Abia State):- Chukwu Robert E" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 06 Mar. 2024, https://repository.mouau.edu.ng/work/view/effect-of-quality-control-management-on-the-performance-of-some-selected-manufacturing-firms-a-study-of-tonimas-ltd-and-mikko-plastic-ltd-aba-abia-state-chukwu-robert-e-7-2. Accessed 03 May. 2024.
EMENIKE, CHUKWU. "“Effect of quality control management on the performance of some selected manufacturing firms (A study of Tonimas Ltd, and Mikko Plastic Ltd, Aba, Abia State):- Chukwu Robert E". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 06 Mar. 2024. Web. 03 May. 2024. < https://repository.mouau.edu.ng/work/view/effect-of-quality-control-management-on-the-performance-of-some-selected-manufacturing-firms-a-study-of-tonimas-ltd-and-mikko-plastic-ltd-aba-abia-state-chukwu-robert-e-7-2 >.
EMENIKE, CHUKWU. "“Effect of quality control management on the performance of some selected manufacturing firms (A study of Tonimas Ltd, and Mikko Plastic Ltd, Aba, Abia State):- Chukwu Robert E" Repository.mouau.edu.ng (2024). Accessed 03 May. 2024. https://repository.mouau.edu.ng/work/view/effect-of-quality-control-management-on-the-performance-of-some-selected-manufacturing-firms-a-study-of-tonimas-ltd-and-mikko-plastic-ltd-aba-abia-state-chukwu-robert-e-7-2