ABSTRACT
The study examines
the effect of COVID-19 protocols on choice of hotels in Umuahia North LGA
of Abia State. Specifically, the study sought to determine
the effect of the use of face mask on choice of
hotels in Umuahia North LGA of Abia State, effects
of hand sanitizer on choice of hotels in Umuahia North LGA of Abia State, effect of social distance on choice of hotels in
Umuahia North LGA of Abia State; and effect of self-quarantines on
choice of hotels in
Umuahia North LGA of Abia State. Four research
questions and four hypotheses guided the study. The literature reviewed for
this study was under the following subheadings: conceptual framework,
theoretical frameworks, empirical studies and summary of literature reviewed.
A
descriptive survey design was adopted for the study. The study was carried out
in hotels in Umuahia North LGA of Abia State. In
other to determine the population of the study, purposive sampling techniques were
adopted for the study and in each of the 6 hotels in the area; twenty five (25)
guests was randomly selected. Hence the total sample size was 150. The
instrument for data collection was a structured questionnaire developed by the
researcher. The reliability result of 0.62 was obtained as the result of the
overall reliability of the instrument which indicated that the items were
reliable. The data was analyzed using mean and Standard Deviation (SD) for
research questions 1-4 while t-test was used to analyzed the hypotheses at 0.05
level of significance. The results revealed that the respondents agreed that all
the items were the effect of COVID-19 protocols on choice of hotels in Umuahia North
of Abia State. Therefore, the null hypothesis
of no significant effects was rejected
in
all the items tested. Hence the variables had significant effects on the choice
of hotels in Umuahia North LGA of Abia State. The researcher recommended among other things,
that the management of hotel
industries should continue with the COVID-19 protocols for adequate hygiene and preventive measures.
TABLE
OF CONTENTS PAGES
Cover
page i
Title
Page ii
Declaration iii
Certification iv
Dedication v
Acknowledgements vi
Table
of Contents vii
List
of Tables viii
Abstract ix
CHAPTER
1: INTRODUCTION 1
1.1 Backgrounds to the Study 1
1.2 Statement of the Problems 4
1.3 Objectives of the Study 6
1.4 Research Questions 6
1.5
Research Hypotheses 7
1.4 Significance of
the Study 7
1.7 Scope of the Study 8
CHAPTER
2: REVIEW OF RELATED LITERATURE 9
2.1 Conceptual
Framework 9
2.1.1
Hotels 9
2.1.2
Origin of the Hotel Industry 10
2.1.3
Types of Hotel 11
2.1.4
Classification of Hotels 12
2.1.5 Coronavirus
13
2.1.6 Origin of Coronavirus ( COVID-19) Pandemic in Nigeria 14
2.1.7 COVID-19 protocols from Nigeria Centre for Disease Control (NCDC) 15
2.1.8
Necessary equipment and personal
protective kit at the reception desk 18
2.1.9
Handling COVID-19 cases in hotels and
accommodation 25
2.1.10
Effect of Covid-19 protocols on quest
behaviour 26
2.3 Review of Empirical Literature 31
2.4
Summary of Review of Related Literature 36
CHAPTER
3: METHODOLOGY 37
3.1 Design of the Study 37
3.2
Area of the Study 37
3.3
Population of the Study 38
3.4
Sample and Sampling Techniques 38
3.5
Instrument for Data Collection 38
3.6
Validation of Instrument 39
3.7
Reliability of the Instrument 39
3.8
Method of Data Collection 40
3.9
Method of Data Analysis 40
CHAPTER
4: PRESENTATION AND ANALYSIS OF DATA 41
4.1
Result Presentation 41
Research Question 1 41
Research Question 2 42
Research Question 3 43
Research Question 4 44
4.2
Test of Hypotheses 45
Hypothesis 1 45
Hypothesis 2 46
Hypothesis 3 47
4.3
Summary of Findings 47
4.4
Discussion of Findings 49
CHAPTER
5: SUMMARY, CONCLUSION AND RECOMMENDATIONS 51
5.1 Summary 51
5.2 Conclusion 52
5.3 Recommendations 52
5.4 Implications of the Findings 53
5.5
Limitations of the Study 53
5.6
Suggestions for Further Studies 54
References 55
Appendices 58
LIST OF
TABLES
Table Contents
Pages
1: Mean rating on the effects of the use of face mask on choice of hotels in
Umuahia North LGA of Abia State 41
2: Mean
rating on the effects of hand sanitizer on choice of
hotels in
Umuahia
North LGA of Abia State 42
3: Mean rating on the effects of social distance on choice of hotels in
Umuahia North LGA of Abia State 43
4: Mean rating on the effects of self-quarantine on choice of hotels in
Umuahia North LAG of Abia State 44
MARY, O (2023). Effect Of Covid-19 Protocols On Choice Of Hotels In Umuahia North LGA Of Abia State. Repository.mouau.edu.ng: Retrieved Nov 05, 2024, from https://repository.mouau.edu.ng/work/view/effect-of-covid-19-protocols-on-choice-of-hotels-in-umuahia-north-lga-of-abia-state-7-2
ODINAKA, MARY. "Effect Of Covid-19 Protocols On Choice Of Hotels In Umuahia North LGA Of Abia State" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 13 Sep. 2023, https://repository.mouau.edu.ng/work/view/effect-of-covid-19-protocols-on-choice-of-hotels-in-umuahia-north-lga-of-abia-state-7-2. Accessed 05 Nov. 2024.
ODINAKA, MARY. "Effect Of Covid-19 Protocols On Choice Of Hotels In Umuahia North LGA Of Abia State". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 13 Sep. 2023. Web. 05 Nov. 2024. < https://repository.mouau.edu.ng/work/view/effect-of-covid-19-protocols-on-choice-of-hotels-in-umuahia-north-lga-of-abia-state-7-2 >.
ODINAKA, MARY. "Effect Of Covid-19 Protocols On Choice Of Hotels In Umuahia North LGA Of Abia State" Repository.mouau.edu.ng (2023). Accessed 05 Nov. 2024. https://repository.mouau.edu.ng/work/view/effect-of-covid-19-protocols-on-choice-of-hotels-in-umuahia-north-lga-of-abia-state-7-2