ABSTRACT
This study ascertain the
effect of Managerial Skills and Development on Organizational Performance of
First Bank and Access Bank Plc in Abia State, Nigeria. The study sought to examine the effect of
employees’ reward on productivity, ascertain the effect of employee training
and development on profitability, determine the relationship between managers’
interpersonal skills and customer perception and ascertain the effect of top
management support on efficiency of First Bank and Access Bank Plc in Abia
State, Nigeria. The target population of 588 consists of staff of the two selected banks in Abia
State, Nigeria. The sample size of 239 was derived from Taro
Yamane formula. A total of two hundred and thirty-nine (239) copies of
the questionnaire were distributed to the respondents, seven (7) questionnaire
were lost/wrongly filled while two hundred and thirty two (232) questionnaire
were correctly filled and returned which formed the basis of the study. In testing the purpose of this study, linear regression model, Analysis
of variance (ANOVA) and Pearson
Correlation Coefficient with SPSS Version 23 aided the study. The study
showed that there is a strong positive correlation between Employees
reward and Productivity of First Bank and Access Bank Plc in Abia State, Nigeria,
there
is a strong positive relationship between training and development on
profitability of First Bank and Access Bank Plc in Abia State, Nigeria, there
is significant
relationship between manager’s interpersonal skills and customer perception in
First Bank and Access Bank Plc in Abia State, Nigeria and there is significant relationship between top management support and efficiency of First Bank and Access
Bank Plc in Abia State. Nigeria.
Summarily, the study concluded that managerial skills and development have a
positive and significant effects on organizational performance of First Bank
and Access Bank Plc in Abia State, Nigeria. The study recommended that management should encourage
productive employees to perform well, intellectual capital should be undertaken
in the area of training, developmental opportunities and knowledge sharing,
employees should not be discontented from decision making and further study
should be carried out on effect
of managerial skills and development on organizational performance in other sectors and region in Nigeria.
AMARACHI, M (2024). Effect Managerial Skills and Development on Organizational Performance in First Bank and Access Bank Plc in Abia State, Nigeria:- Orji, Amarachi M.. Repository.mouau.edu.ng: Retrieved Oct 11, 2024, from https://repository.mouau.edu.ng/work/view/effect-managerial-skills-and-development-on-organizational-performance-in-first-bank-and-access-bank-plc-in-abia-state-nigeria-orji-amarachi-m-7-2
MARTHA, AMARACHI. "Effect Managerial Skills and Development on Organizational Performance in First Bank and Access Bank Plc in Abia State, Nigeria:- Orji, Amarachi M." Repository.mouau.edu.ng. Repository.mouau.edu.ng, 02 May. 2024, https://repository.mouau.edu.ng/work/view/effect-managerial-skills-and-development-on-organizational-performance-in-first-bank-and-access-bank-plc-in-abia-state-nigeria-orji-amarachi-m-7-2. Accessed 11 Oct. 2024.
MARTHA, AMARACHI. "Effect Managerial Skills and Development on Organizational Performance in First Bank and Access Bank Plc in Abia State, Nigeria:- Orji, Amarachi M.". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 02 May. 2024. Web. 11 Oct. 2024. < https://repository.mouau.edu.ng/work/view/effect-managerial-skills-and-development-on-organizational-performance-in-first-bank-and-access-bank-plc-in-abia-state-nigeria-orji-amarachi-m-7-2 >.
MARTHA, AMARACHI. "Effect Managerial Skills and Development on Organizational Performance in First Bank and Access Bank Plc in Abia State, Nigeria:- Orji, Amarachi M." Repository.mouau.edu.ng (2024). Accessed 11 Oct. 2024. https://repository.mouau.edu.ng/work/view/effect-managerial-skills-and-development-on-organizational-performance-in-first-bank-and-access-bank-plc-in-abia-state-nigeria-orji-amarachi-m-7-2