The Effect Of Computerization On The Operation And Financial Performance Of Nigerian Banks (A Case Study Of Bank Phb And Diamond Bank Nigeria Plc)
ABSTRACT
The aim of this research is to assess the effect of
computerization on the operation and financial performance of Nigerian banks.
Two selected banks were used in assessing the effect of computerized operations
of banks. The data for the research were gathered using structured
questionnaires, personal observation and interviews for the primary data while
the secondary data were obtained from annual financial statement of these
banks, The dote collected were analyzed by the use of descriptive statistics while
dummy variable in ordinary least square regression were used to test the
hypothesis. The result indicates that, computerized operations of banking
sector have improved the financial performance of Nigerian banks and positively
impacts on customer's satisfaction. The work also implicate high cost of
acquisition, high cost of maintenance and inadequate electric supply as
critical deterrents to effective operation of computerized system in banking
sector. The author recommends that, the cost of acquisition of computerized
equipment should be reduced, banking industries should organize in-service
training for workers to cope with the pace of Information Communication Technology
(lCT). Adequate maintenance of computer equipment and energy generating set.
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NWANKWO, A (2021). The Effect Of Computerization On The Operation And Financial Performance Of Nigerian Banks (A Case Study Of Bank Phb And Diamond Bank Nigeria Plc). Repository.mouau.edu.ng: Retrieved Nov 26, 2024, from https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigerian-banks-a-case-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2
A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigerian Banks (A Case Study Of Bank Phb And Diamond Bank Nigeria Plc)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 02 Jul. 2021, https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigerian-banks-a-case-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2. Accessed 26 Nov. 2024.
A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigerian Banks (A Case Study Of Bank Phb And Diamond Bank Nigeria Plc)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 02 Jul. 2021. Web. 26 Nov. 2024. < https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigerian-banks-a-case-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2 >.
A., NWANKWO. "The Effect Of Computerization On The Operation And Financial Performance Of Nigerian Banks (A Case Study Of Bank Phb And Diamond Bank Nigeria Plc)" Repository.mouau.edu.ng (2021). Accessed 26 Nov. 2024. https://repository.mouau.edu.ng/work/view/the-effect-of-computerization-on-the-operation-and-financial-performance-of-nigerian-banks-a-case-study-of-bank-phb-and-diamond-bank-nigeria-plc-7-2