ABSTRACT
Queuing theory are set of principle governing the construction and manipulation
of mathematical model about various types of queuing situation in a queuing
system so as to make predictions on behaviour of the system possible. A queuing
system comprises all activities beginning from when an item enters the queue to
when it leaves. Queuing analysis tries to study how decisions are made about the
situation using mathematical models. This research "Statistical Analysis of
Queuing problems of First Bank, Market road Umuahia made use of primary data
collected on daily bases on the arrival rate, service time and waiting time of
customer in the bank. It was discovered that the traffic intensity of the bank is
0.34 meaning that the service facility is highly busy at about 34% of thetime
required to serve the customers in the bank.
NJOKU, W (2021). Statistical Analysis Of Queue Problem In Banks (A Case Study Of First Bank, Market Road Umuahia). Repository.mouau.edu.ng: Retrieved Nov 22, 2024, from https://repository.mouau.edu.ng/work/view/statistical-analysis-of-queue-problem-in-banks-a-case-study-of-first-bank-market-road-umuahia-7-2
WILLIAM, NJOKU. "Statistical Analysis Of Queue Problem In Banks (A Case Study Of First Bank, Market Road Umuahia)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 10 Jun. 2021, https://repository.mouau.edu.ng/work/view/statistical-analysis-of-queue-problem-in-banks-a-case-study-of-first-bank-market-road-umuahia-7-2. Accessed 22 Nov. 2024.
WILLIAM, NJOKU. "Statistical Analysis Of Queue Problem In Banks (A Case Study Of First Bank, Market Road Umuahia)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 10 Jun. 2021. Web. 22 Nov. 2024. < https://repository.mouau.edu.ng/work/view/statistical-analysis-of-queue-problem-in-banks-a-case-study-of-first-bank-market-road-umuahia-7-2 >.
WILLIAM, NJOKU. "Statistical Analysis Of Queue Problem In Banks (A Case Study Of First Bank, Market Road Umuahia)" Repository.mouau.edu.ng (2021). Accessed 22 Nov. 2024. https://repository.mouau.edu.ng/work/view/statistical-analysis-of-queue-problem-in-banks-a-case-study-of-first-bank-market-road-umuahia-7-2