Quality Sanitation And Safety Management And Their Impact To The Hospitality Industry.
ABSTRACT
The hospitality industry has the
responsibilities of providing an assured safety and sanitized environment for
its guest who will pay in return. Hence sanitation and safety becomes issues
which cannot be overlooked in the smooth running of any hotel industry. The
study was therefore designed to investigate on the quality sanitation and
safety management and their impact on the hospitality industry. Three hotels in
Abia State were used for this work. The population was made up of 220 staff of
the hotels used. The sample size comprised of 150 staff. Questionnaires were
used for data collection. Data were analyzed using frequencies, simple
percentages and mean. A mean rating of 3.0 and above was regarded as an
agreement while less than 3.0 was regarded as disagreement. The findings
revealed that there are unsafe pratices in the hotel industries. These pratices
has effects which include reduction in income, guest patronage, pilfering,
goodwill, theft and diseases. Quality and preventive measures on sanitation and
safety must be strictly adhered to by the hospitality industry in order to
protect the guest and staff from sanitation and safety hazards.
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UGOCHUKWU, N (2021). Quality Sanitation And Safety Management And Their Impact To The Hospitality Industry.. Repository.mouau.edu.ng: Retrieved May 18, 2024, from https://repository.mouau.edu.ng/work/view/quality-sanitation-and-safety-management-and-their-impact-to-the-hospitality-industry-7-2
N., UGOCHUKWU. "Quality Sanitation And Safety Management And Their Impact To The Hospitality Industry." Repository.mouau.edu.ng. Repository.mouau.edu.ng, 27 Jul. 2021, https://repository.mouau.edu.ng/work/view/quality-sanitation-and-safety-management-and-their-impact-to-the-hospitality-industry-7-2. Accessed 18 May. 2024.
N., UGOCHUKWU. "Quality Sanitation And Safety Management And Their Impact To The Hospitality Industry.". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 27 Jul. 2021. Web. 18 May. 2024. < https://repository.mouau.edu.ng/work/view/quality-sanitation-and-safety-management-and-their-impact-to-the-hospitality-industry-7-2 >.
N., UGOCHUKWU. "Quality Sanitation And Safety Management And Their Impact To The Hospitality Industry." Repository.mouau.edu.ng (2021). Accessed 18 May. 2024. https://repository.mouau.edu.ng/work/view/quality-sanitation-and-safety-management-and-their-impact-to-the-hospitality-industry-7-2