ABSTRACT
The study investigated the effect of
participative leadership on team effectiveness of Zenith Bank Pic and First
Bank Nigeria Ltd in Port Harcourt, Rivers State. The specific objectives ofthe
study are sought to: investigate the effect ofcollective participation on team
cohesiveness in Zenith Bank Pic and First Bank Nigeria Ltd in Port Harcourt,
Rivers State, ascertain the effect ofrepresentative participation on goal
attainment in Zenith Bank Pic and First Bank Nigeria Ltd in Port Harcourt,
Rivers State and investigate the effect ofconsultative participation on
interpersonal relationship in Zenith Bank Pic and First Bank Nigeria Ltd in
Port Harcourt, Rivers State. A structured questionnaire was used to collect
information from the target respondents who were management of Zenith Bank Pic
and First Bank Nigeria Ltd in Port Harcourt, Rivers State. A cross section
survey which formed a quasi-experimental design was adoptedfor the study. A
total of 68 management staff constitutes the population ofthe study. Taro
Yamane’sformula was employed to derive the sample size of 55. Four hypotheses
was formulated to guide the study. The findings revealed that Collective
participation has significantpositive effect on team cohesiveness in Zenith
Bank Pic and First BankNigeria Ltd in Port Harcourt, Rivers state,
Representative participation has significant positive effect on goal attainment
in Zenith Bank Pic and First Bank Nigeria Pic in Port Harcourt, Rivers state,
Consultative participation has no significant effect on interpersonal
relationship in Zenith Bank Pic and First Bank Nigeria Ltd in Port Harcourt,
Rivers State and Short-term participation has no significant effect on teaming
skills in Zenith Bank Pic and First Bank Nigeria Ltd in Port Harcourt, Rivers
State. Based on the findings, the following recommendations were made by the
researcher: Operation managers of commercial banks should employ collective
participation in their respective workplaces to achieve higher effectiveness,
Top level managers ofcommercial banks should employ representative
participation to avoid service disruption in the banking halls, Policymakers
such as Central Bank should mandate Managing Directors of commercial banks to
adopt collective participation for higher productivity and Representative
participation should be adopted by both service and manufacturing organisations
since it has proven to resolve conflicts amongst employees and enhance their
effectiveness.
MFONOBONG, E (2026). Participative Leadership and Team Effectiveness of Zenith Bank Pk and First bank Nigeria Ltd, Port Harcourt, Nigeria:- Ukpong, Mfonobong E. Repository.mouau.edu.ng: Retrieved Apr 22, 2026, from https://repository.mouau.edu.ng/work/view/participative-leadership-and-team-effectiveness-of-zenith-bank-pk-and-first-bank-nigeria-ltd-port-harcourt-nigeria-ukpong-mfonobong-e-7-2
EKIKERE, MFONOBONG. "Participative Leadership and Team Effectiveness of Zenith Bank Pk and First bank Nigeria Ltd, Port Harcourt, Nigeria:- Ukpong, Mfonobong E" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 22 Apr. 2026, https://repository.mouau.edu.ng/work/view/participative-leadership-and-team-effectiveness-of-zenith-bank-pk-and-first-bank-nigeria-ltd-port-harcourt-nigeria-ukpong-mfonobong-e-7-2. Accessed 22 Apr. 2026.
EKIKERE, MFONOBONG. "Participative Leadership and Team Effectiveness of Zenith Bank Pk and First bank Nigeria Ltd, Port Harcourt, Nigeria:- Ukpong, Mfonobong E". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 22 Apr. 2026. Web. 22 Apr. 2026. < https://repository.mouau.edu.ng/work/view/participative-leadership-and-team-effectiveness-of-zenith-bank-pk-and-first-bank-nigeria-ltd-port-harcourt-nigeria-ukpong-mfonobong-e-7-2 >.
EKIKERE, MFONOBONG. "Participative Leadership and Team Effectiveness of Zenith Bank Pk and First bank Nigeria Ltd, Port Harcourt, Nigeria:- Ukpong, Mfonobong E" Repository.mouau.edu.ng (2026). Accessed 22 Apr. 2026. https://repository.mouau.edu.ng/work/view/participative-leadership-and-team-effectiveness-of-zenith-bank-pk-and-first-bank-nigeria-ltd-port-harcourt-nigeria-ukpong-mfonobong-e-7-2