ABSTRACT

Guest Information comprises an individual's data records and activities that process data and information in an organization and it includes the organization's manual and automated processes. The aim of this study is to discuss an online Hotel tracking system, the traditional system before the use of online tracking system and its evolution and importance. The motivation that led to the study of this system is that keeping record of visitors in a Hotel has been a big task for the management. Often the identity ofthe guest is forgotten as soon as he/she leaves the Hotel. This is a big security risk as there is need to maintain an automated record of daily visitors to the Hotel in case security issues arise. The hotel guest tracking system is a web app that was developed with HTML, CSS, Bootstrap, and JavaScript on the frontend in order to display and collect input from the user of the application. The "Design and Development of a Hotel Guest Tracking System" is a project that presents the creation of a comprehensive webbased application aimed at enhancing the guest management process within hotels. The system utilizes modem web technologies, with the backend implemented in Python and Django, and the frontend designed using HTML, CSS, JavaScript, and Bootstrap. The primary objective of the project is to streamline the guest tracking procedures in hotels, promoting efficient data management, and improving the overall guest experience. The system offers a user-friendly interface that enables hotel staff to record, track, and manage guest information throughout their stay, ensuring a seamless and personalized service. The methodology applied in the development of this system is Structured System Analysis and Design Methodology (SSADM). SSADM is a waterfall method for developing an information system design. In a nutshell, SSADM is a waterfall approach for information system analysis and design. In the system result, guests experience a simplified check-in process facilitated by the input of personal information. Subsequently, a unique tracking ID is generated upon check-in, serving as a secure identifier throughout the duration oftheir stay. This tracking ID not only aids in monitoring guest activities but also plays a pivotal role in upholding privacy and security standards.