ABSTRACT

Insurance is the equitable transfer of the risk of a loss, from one entity to another in exchange for payment. It is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. The aim of the study is to Design and Implement a Computerized Insurance Application and Registration System. In achieving this aim, the following specific objectives were laid out as follows to design and implement an application software that will fully automate insurance application processing and decrease processing time and web application errors, display detailed information about the different types o insurance policies provided and minimize multiple fraudulent claims and provide easy verification of all policies issued. The motivation that led to this proposed system is that the work carried out in an insurance company is done manually, clients’ documents may be difficult to store and maintain due to human errors. There is also high risk of fraudulent activities due to freedom of human discretion. The methodology adopted in this study is the structured system analysis and design methodology (SSADM) which is a technical approach for analyzing and designing an application or system by applying object throughout the software development process. The programming language used is HTML, CSS, JAVASCRIPT, PHP, SQL and JQUERY. The reason why web programming languages was used is because, it is platform independent and it is a web based application. This project will be of benefit to: Enterprises, Shopping Malls/Supermarkets and many large companies like; waste companies, and Power holding companies. The expected result is a Computerized Insurance Application and Registration System that will effective insurance service monitoring by policy holders over the web without office visitation.

TABLE OF CONTENTS

Title page                                                                                                                                i

Approval page                                                                                                                         ii

Dedication                                                                                                                              iii

Acknowledgement                                                                                                                  iv

Table of Contents                                                                                                                   v

List of Figures                                                                                                                         ix

Abstract                                                                                                                                  x

CHAPTER ONE: INTRODUCTION                                                                               

1.1 Background of the Study                                                                                                 1

1.2 Statement of the Problem                                                                                                 2

1.3 Aim and Objectives of the Study                                                                                     3         

1.4 Significance of the Study                                                                                                 3

1.5 Scope of the Study                                                                                                    4                

1.6 Limitations of the Study                                                                                                   4

1.7 Definition of Terms                                                                                                          5

CHAPTER TWO: LITERATURE REVIEW                                                                             

2.1 Introduction                                                                                                                      6

2.2 Conceptual Review of Insurance Application                                                                  7

2.3 Overview of Insurance Services Web Application                                                           8

2.4 Historical Review of Web Application                                                                             8

2.5 Concept of Management Information System                                                                 9

2.6 Legal Requirement of Insurance Companies                                                                    9

2.7 Effects of Insurance Service in the Society                                                                      10

2.8 Concept of Insurance Registration                                                                                   11

2.8.1 Online Insurance Registration                                                                                       12

2.8.2 Usage of Online Insurance Registration Forms                                                             12

2.9 Insurance Application Web Portal                                                                                    13

2.9.1 Types of Insurance Application Web Portals                                                                15

2.10 Database for Web Portals                                                                                               19

2.10.1 Merits of Integrating Databases in Web Applications                                                 21

2.11 Theoretical Review                                                                                                         24

CHAPTER THREE: SYSTEM ANALYSIS AND DESIGN    

3.1 Methodology Adopted                                                                                                     28

3.1.1 Problem Identification Using SSADM                                                                         29

3.2 Analysis of the Existing System                                                                                       30

3.2.1 Dataflow of the Existing System                                                                                  31

3.2.2 Disadvantages of the Existing System                                                                          31

3.2.3 Weakness of the existing System                                                                                  31

3.3 Analysis of the Proposed System                                                                                     32

3.3.1 Data Flow Diagram of the Proposed System                                                                32

3.3.2 Advantages of the Proposed System                                                                             32

3.3.3 Justification of the Proposed System                                                                            33

3.4 Functional Requirements                                                                                                  33

3.4.1 Use Case Diagram of the Admin / User Privileges                                                        34

3.5 Data Requirements                                                                                                           34

3.6 High Level Model of the Proposed System                                                                     35

CHAPTER FOUR: SYSTEM DESIGN AND IMPLEMENTATION                                     

4.1 Objectives of the Design                                                                                                  37

4.2 Cohesion and Decomposition High level Model                                                              37

4.3 Control Center / Overall Dataflow Diagram                                                                    39

4.3.1 Proposed System Operation Flowchart                                                                         40

4.4 System Specification and Design                                                                                     44

4.4.1 Input and Output Specification                                                                                     44

4.4.2 Database Specification and Design                                                                               45

4.4.3 Data Dictionary                                                                                                             46

4.5 Choice and Justification of Programming Language                                                        46

4.6 Program Documentation                                                                                                   48

4.7 Implementation Techniques                                                                                              48

4.8 Programming Module Specification                                                                                 50

4.8.1 Installation                                                                                                                     51

4.8.2 Security Design Specification                                                                                        52

4.8.3 System Architecture                                                                                                      53

4.9 Computer Hardware Minimum Requirement                                                                   53

4.10 Software Requirement                                                                                                    54

4.11 Personnel / User Training                                                                                                54

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 Summary                                                                                                                           55

5.2Conclusion                                                                                                                        56

5.3 Recommendation                                                                                                              57

REFERENCES                                                                                                                    57

APPENDIX A - “SOURCE CODE”                                                                                  59

LIST OF FIGURES

Figure 3.1: Dataflow of the Existing System                                                                         31

Figure 3.2: Data Flow Diagram of the Proposed System                                                       32

Figure 3.3: Use Case diagram of the User (Client)                                                                 34

Figure 3.4: High Level Model of the Proposed System                                                         36

Figure 4.1: Admin User Privileges                                                                                          37

Figure 4.2: Client (User) Privileges                                                                                         38

Figure 4.3: Control Center / Overall Dataflow Diagram                                                        39

Figure 4.3A: Login flowchart                                                                                                 40

Figure 4.3B: Registration Flowchart                                                                                      41

Figure 4.3C: Staff Registration Flowchart                                                                             42

Figure 4.4: Proposed System Operation Flowchart                                                                43

Figure 4.5: Output Specification for Computerized Insurance Application and                    44

Registration System                                                    

Figure 4.6: Security Design Specification                                                                              52

Figure 4.7: System Architecture                                                                                             53