Public Relations Practices For Enhanced Services Delivery And Librarians’ Image In School Libraries In Abia State, South East Nigeria:- Ozioko, R.E
Abstract
This study investigated Public Relations
Practices for enhanced Service Delivery and Librarians’ image in School
Libraries in Abia State, South East Nigeria. A descriptive survey design was
used for the study. The population was 135 teacher librarians in the selected
secondary schools in the state. Questionnaire was the instrument used for data
collection. Data generated was analysed using descriptive statistics consisting
of frequency tables and mean scores. The findings of the study show that the
services offered to school library users are lending services to teachers and
students, provision of seating and study facilities and user education. Also
the dominant public relations practices in school libraries in the state
include readers ’services, use oflibrary’s notice board, book talks, library
displays and exhibitions. It was also revealed that the requisite competences
of teacher librarians as public relations officers are good communication
skills, professional experience, knowledge ofICT, and good marketing skills.
The recommended strategies to enhance service delivery and librarians’ image
include reorientation of users and the society at large on the relevance ofthe library,
provision of adequate infrastructure, provision ofmaterials that are relevant
to school library users, provision ofuser education and organisation oflibrary
week to enlighten new or potential users and training and retraining ofteacher
librarians, among others. Key Words: Public Relations, Service Delivery,
Librarians’ image, School libraries
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REUBEN, O (2024). Public Relations Practices For Enhanced Services Delivery And Librarians’ Image In School Libraries In Abia State, South East Nigeria:- Ozioko, R.E. Repository.mouau.edu.ng: Retrieved Nov 23, 2024, from https://repository.mouau.edu.ng/work/view/public-relations-practices-for-enhanced-services-delivery-and-librarians-image-in-school-libraries-in-abia-state-south-east-nigeria-ozioko-re-7-2
OZIOKO, REUBEN. "Public Relations Practices For Enhanced Services Delivery And Librarians’ Image In School Libraries In Abia State, South East Nigeria:- Ozioko, R.E" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 28 Jun. 2024, https://repository.mouau.edu.ng/work/view/public-relations-practices-for-enhanced-services-delivery-and-librarians-image-in-school-libraries-in-abia-state-south-east-nigeria-ozioko-re-7-2. Accessed 23 Nov. 2024.
OZIOKO, REUBEN. "Public Relations Practices For Enhanced Services Delivery And Librarians’ Image In School Libraries In Abia State, South East Nigeria:- Ozioko, R.E". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 28 Jun. 2024. Web. 23 Nov. 2024. < https://repository.mouau.edu.ng/work/view/public-relations-practices-for-enhanced-services-delivery-and-librarians-image-in-school-libraries-in-abia-state-south-east-nigeria-ozioko-re-7-2 >.
OZIOKO, REUBEN. "Public Relations Practices For Enhanced Services Delivery And Librarians’ Image In School Libraries In Abia State, South East Nigeria:- Ozioko, R.E" Repository.mouau.edu.ng (2024). Accessed 23 Nov. 2024. https://repository.mouau.edu.ng/work/view/public-relations-practices-for-enhanced-services-delivery-and-librarians-image-in-school-libraries-in-abia-state-south-east-nigeria-ozioko-re-7-2