Impact Of Information Technology On The Accounting System Of Commercial Banks In Nigeria (A Study Of First Bank Nigeria Plc, Umuahia, Abia State)
ABSTRACT
Information
technology in Nigeria banking system and operation has been acknowledged as the
ljfe wire of banks in the financial sector as it promotes and facilitates the
performance of banks in the country. The objectives of this study were: to
determine the extent to which information technology has contributed to
customer satisfaction and banks performance, to determine how skillful and knowledgeable
the staff are in the use of information technology in commercial banks (First
Bank) and to determine whether there is an increase in the level of efficiency
and effectiveness of operations since the introduction of information and
electronic technologies in commercial banking system. Blend of descriptive
survey design was used for data generation with sample of 100. Data collected
were analyzed using Statistical Packages for Social Sciences (SPSS), while the
hypotheses were tested using the T-test statistical method and linear
regression method. The study revealed among others that majority of the bank
customers enjoy efficient and prompt service delivery by banks, because they
can perform many transactions without having to visit the bank physically, and
this is done via the use of Information Technology (IT) into banking operation.
However, the study recommends that information technology should befullyfunded
and should receive unconditional support from the management. It also suggests
committee should be organized to monitor the implementation of information
technology in the banking industry.
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ONIJOHA, J (2021). Impact Of Information Technology On The Accounting System Of Commercial Banks In Nigeria (A Study Of First Bank Nigeria Plc, Umuahia, Abia State). Repository.mouau.edu.ng: Retrieved Nov 24, 2024, from https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-the-accounting-system-of-commercial-banks-in-nigeria-a-study-of-first-bank-nigeria-plc-umuahia-abia-state-7-2
JUSTINA, ONIJOHA. "Impact Of Information Technology On The Accounting System Of Commercial Banks In Nigeria (A Study Of First Bank Nigeria Plc, Umuahia, Abia State)" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 23 Nov. 2021, https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-the-accounting-system-of-commercial-banks-in-nigeria-a-study-of-first-bank-nigeria-plc-umuahia-abia-state-7-2. Accessed 24 Nov. 2024.
JUSTINA, ONIJOHA. "Impact Of Information Technology On The Accounting System Of Commercial Banks In Nigeria (A Study Of First Bank Nigeria Plc, Umuahia, Abia State)". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 23 Nov. 2021. Web. 24 Nov. 2024. < https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-the-accounting-system-of-commercial-banks-in-nigeria-a-study-of-first-bank-nigeria-plc-umuahia-abia-state-7-2 >.
JUSTINA, ONIJOHA. "Impact Of Information Technology On The Accounting System Of Commercial Banks In Nigeria (A Study Of First Bank Nigeria Plc, Umuahia, Abia State)" Repository.mouau.edu.ng (2021). Accessed 24 Nov. 2024. https://repository.mouau.edu.ng/work/view/impact-of-information-technology-on-the-accounting-system-of-commercial-banks-in-nigeria-a-study-of-first-bank-nigeria-plc-umuahia-abia-state-7-2