Corporate Social Responsibility (CSR) Of Hotels And Socio-Economic Development Of Host Communities In Umuahia Metropolis

CHIOMA JECINTA | 57 pages (15910 words) | Projects

| Co Authors: ILOZOR

ABSTRACT

The study aimed at examining the influence of Corporate Social Responsibility (CSR) activities of Hotels on socioeconomic development of host communities in Umuahia Metropolis. Specific objectives of the study were to; ascertain the influence of provision of social amenities, community relations programmes, volunteering activities, and humanitarian efforts the development of host communities. The study adopted the survey research design. The population was unknown. A sample size of 384 was used. The results revealed that: provision of social amenities, community relations programmes, volunteering activities, and humanitarian efforts of the hotels had significant relationships with the development of host communities. This study concluded that CSR programmes of the hotels, can be used in socio-economic development of the community residents, and also used to address many issues and challenges impeding on development of the host communities. The study recommended among others that the hotels should be encouraged to complement the effort of the government in alleviating the suffering of the local residents in the host communities through the provision of basic amenities, community relations programmes, volunteering activities, and humanitarian efforts in order to enable the general improvement of the host communities and in turn, improve the image of the hotels.

Title Page - - - - - - - - - - i

Certification - - - - - - - - - - ii

Approval Page - - - - - - - - - - iii

Dedication - - - - - - - - - - iv

Acknowledgements - - - - - - - - - v

List of Tables - - - - - - - - - - x

List of Figures - - - - - - - - - - xi

Abstract - - - - - - - - - - xii

CHAPTER ONE INTRODUCTION

1.1 Background of the Study - - - - - - - - 1

1.2 Statement of the Problem - - - - - - - - 7

1.3 Objectives of the Study - - - - - - - - 10

1.4 Research Questions - - - - - - - - - 11

1.5 Research Hypotheses - - - - - - - - 12

1.6 Scope of the Study - - - - - - - - 13

1.7 Significance of the Study - - - - - - - - 13

1.8 Definition of Terms - - - - - - - - 14

CHAPTER TWO REVIEW OF RELATED LITERATURE

2.1 Introduction - - - - - - - - - 23

2.2 Review of Concepts - - - - - - - -

2.2.1 Hotel Industry in Nigeria

2.2.2 Corporate Social Responsibility in Nigeria - - - - - 23

Viii

2.2.3 Development in Rural Communities - - - - - - 32

2.2.4 Social Amenities and Rural Community Development - - - 34

2.2.5 Community Relations - - - - - - -

2.2.6 Volunteering and Community Development - - - - 37

2.3 Theoretical Review - - - - - - - - 43

2.4. Empirical Studies - - - - - - - - 54

2.5. Proposed Conceptual Framework - - - - - - 54

CHAPTER THREE METHODOLOGY

3.1 Introduction - - - - - - - - - 10

3.2 Research Design - - - - - - - - - 10

3.3 Sources of Data - - - - - - - - - 10

3.4 Area of the Study - - - - - - - - - 13

3.5 Population of the Study - - - - - - - - 13

3.6 Sample Size Determination - - - - - - - 14

3.7 Data Collection Instruments - - - - - - - 16

3.8 Validity of the Research Instrument - - - - - - 16

3.9 Reliability of the Instrument - - - - - - - 17

3.10 Method of Data Analysis - - - - - - - - 17

CHAPTER FOUR DATA PRESENTATION AND ANALYSIS

4.1 Introduction - - - - - - - - - 11

4.2 Presentation and Interpretation of Data - - - - - - 11

4.3 Testing of Hypotheses - - - - - - - - 13

4.4. Discussion of Findings and Implications - - - - - - 13

CHAPTER FIVE SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

5.1 Introduction - - - - - - - - - 14

5.2 Summary of Findings - - - - - - - - 14

5.3 Conclusion - - - - - - - - - 14

5.4 Recommendations - - - - - - - - 14

5.5 Contributions to knowledge - - - - - - - - 14

5.5. Suggestions for Further Studies - - - - - - - 15

Bibliography - - - - - - - - - 15

Appendix I - - - - - - - - - 16

Appendix II - - - - - - - - - 16

	LIST OF TABLES
Table 4.1	Questionnaire Distribution/Return Response Rate - - - -	11
Table 4.2:	Descriptive Statistics of the Respondents - - - - -	11
Table 4.3:	Responses on the social amenities provided by the hotels and the
	development of the host communities - - - - -	11
Table 4.4:	Responses on the community relations programmes of the hotels and the
	development of host communities - - - - - -	11
Table 4.5:	Responses on the hotels' volunteering activities and the development of
	host communities - - - - - - - -	11
Table 4.6:	Responses on the effect of the humanitarian activities of the hotels on the
	development of host communities - - - - - -	11
Table 4.7:	Correlations results between Hotels Social Amenities and Development of
	Host Communities - - - - - - - -	11
Table 4.8:	Correlations results between Hotels Community Relations Programmes
	and Development of Host Communities - - - - -	11
Table 4.9:	Correlations results between Hotels Volunteering Activities and
	Development of Host Communities - - - - - -	11
Table 4.10:	Correlations results between Hotels Humanitarian Activities and
	Development of Host Communities - - - - - -	12

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APA

CHIOMA, J (2023). Corporate Social Responsibility (CSR) Of Hotels And Socio-Economic Development Of Host Communities In Umuahia Metropolis . Repository.mouau.edu.ng: Retrieved Dec 03, 2024, from https://repository.mouau.edu.ng/work/view/corporate-social-responsibility-csr-of-hotels-and-socio-economic-development-of-host-communities-in-umuahia-metropolis-7-2

MLA 8th

JECINTA, CHIOMA. "Corporate Social Responsibility (CSR) Of Hotels And Socio-Economic Development Of Host Communities In Umuahia Metropolis " Repository.mouau.edu.ng. Repository.mouau.edu.ng, 13 Sep. 2023, https://repository.mouau.edu.ng/work/view/corporate-social-responsibility-csr-of-hotels-and-socio-economic-development-of-host-communities-in-umuahia-metropolis-7-2. Accessed 03 Dec. 2024.

MLA7

JECINTA, CHIOMA. "Corporate Social Responsibility (CSR) Of Hotels And Socio-Economic Development Of Host Communities In Umuahia Metropolis ". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 13 Sep. 2023. Web. 03 Dec. 2024. < https://repository.mouau.edu.ng/work/view/corporate-social-responsibility-csr-of-hotels-and-socio-economic-development-of-host-communities-in-umuahia-metropolis-7-2 >.

Chicago

JECINTA, CHIOMA. "Corporate Social Responsibility (CSR) Of Hotels And Socio-Economic Development Of Host Communities In Umuahia Metropolis " Repository.mouau.edu.ng (2023). Accessed 03 Dec. 2024. https://repository.mouau.edu.ng/work/view/corporate-social-responsibility-csr-of-hotels-and-socio-economic-development-of-host-communities-in-umuahia-metropolis-7-2