ABSTRACT 

This research was undertaken to ascertain au appraisal of information technology on the accounting system of banks in Umuahia. This study evaluates the precious of l)banking customers in Umuahia With respect to the qual it)' banking services in adoption of 11 in banks and on the extent to which customers, managers and IT stall believer's the adoption of IT in banks exerting au c fleet oii l)ank I rig services and Coiisl raints On uuppl icalion of II' in the banks a There are about seventeen ( 7) numbers of deposit money banks in Umuahia from which flve (5) banks minutely: Oceanic Bank, Access bank, Diamond bank, Intercontinental bank and First City monument bank were selected. The bank managers of the selected banks together with three (3) of the IT staff from each of' the banks and hundred customers, twenty (20) from each banks were selected for he study. Interview and (luestioflflairC Were used k)I the data collection. All the IT systems and electronic devices were all in use in the banks. Some of the major findings were that the of UI' system in banks has improved customers service, hail intact accurate records, ensures convenieuit business hours, prompt and efficiency of services, and enhances laster services, cashers work, banking transaction and hank patronage. Sonic of the hindrances in application o !T systems in Umuahia banks were: - inadequate electric power supply and lack of' personnel expertise in 11 application. At the successful conclusions of the study, the flowing recommendation s were made: There should be regular supply of power by the power holdings for faster and easy work. Competent and qualified personnel IT staff should be employed for effective and efficient of work and to win the interest of their customers. Banks that are not in use of different types of IT system are encouraged to do so in other to retain their customers.