Reader Services' Operational Environment And Staff Satisfaction In Nigerian University Libraries:- Amogu, Uma K.
ABSTRACT
This paper takes a cursory look.at reader
services in university libraries In Nigeria. It x-rays the structure, services
as well as the challenges of reader services in Nigeria universities as they
affect staff satisfaction. The paper did a review of the past and current
scenario of the conditions in which staff of the reader services in university
libraries have been carrying out their calling of service provision and noted
that situations were precarious most of the times and presently have not
improved in any remarkable way. Dimensions of service environment of the staff
in this division of the library were identified to include their physical and
mental work environments, work tools, staff strength and workload. The paper
posits that these variables, if they are not given adequate attention, have the
capacity to push back the frontiers of quality reader services provision, due
to staff dissatisfaction. The paper recommends such things as appreciation and
good staff relations among others as strategies for motivating the staff to be
their best in a work environment that is yet far from the ideal.
Keywords:
Reader services, Staff satisfaction, University libraries, Operational
environment
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-- (2024). Reader Services' Operational Environment And Staff Satisfaction In Nigerian University Libraries:- Amogu, Uma K.. Repository.mouau.edu.ng: Retrieved Nov 22, 2024, from https://repository.mouau.edu.ng/work/view/reader-services-operational-environment-and-staff-satisfaction-in-nigerian-university-libraries-amogu-uma-k-7-2
--. "Reader Services' Operational Environment And Staff Satisfaction In Nigerian University Libraries:- Amogu, Uma K." Repository.mouau.edu.ng. Repository.mouau.edu.ng, 29 Feb. 2024, https://repository.mouau.edu.ng/work/view/reader-services-operational-environment-and-staff-satisfaction-in-nigerian-university-libraries-amogu-uma-k-7-2. Accessed 22 Nov. 2024.
--. "Reader Services' Operational Environment And Staff Satisfaction In Nigerian University Libraries:- Amogu, Uma K.". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 29 Feb. 2024. Web. 22 Nov. 2024. < https://repository.mouau.edu.ng/work/view/reader-services-operational-environment-and-staff-satisfaction-in-nigerian-university-libraries-amogu-uma-k-7-2 >.
--. "Reader Services' Operational Environment And Staff Satisfaction In Nigerian University Libraries:- Amogu, Uma K." Repository.mouau.edu.ng (2024). Accessed 22 Nov. 2024. https://repository.mouau.edu.ng/work/view/reader-services-operational-environment-and-staff-satisfaction-in-nigerian-university-libraries-amogu-uma-k-7-2