study investigated administrators’ perceived workforce diversity management on
quality education delivery in universities in South East, Nigeria. Five
research questions and five null hypotheses guided the study. Descriptive
research design was adopted for the study. The population of the study was
5,218 male and female administrators in the five federal universities in South
East, Nigeria. Employing proportionate stratified random sampling technique, a
sample size of 522 administrators representing ten percent of the population
was selected. The instrument for data collection was a 40-item researcher’s
structured questionnaire titled, ‘Perceived Influence of Workforce Diversity
Management Questionnaire’ (PIWDMQ) on a 4-point scale. The instrument was
validated by three research experts and the reliability test conducted using
Pearson Product Moment Correlation Coefficient yielded an index value of 0.92.
Administration of the instrument was on face to face basis and the data were
analysed using mean and standard deviation to answer the research questions
while the z-test was adopted in testing the null hypotheses at 0.05 level of
significance. Some of the findings of the study were that prevention in ethnic
discrimination to a positive high extent influences quality education delivery.
Also, inclusion in management of age diverse employees as well as accommodation
of religious diversity of employees have positive high influence in quality
education delivery in the universities. It was therefore recommended among
others that educational administrators should seek, develop and support
workforce diversity management strategies that would promote quality education
delivery. Educational administrators should ensure fair treatment of every
member of their work force irrespective of their ethnic origin in other to give
them a sense of belonging for enhanced job performance.
ANN, O (2022). Perceived Influence Of Workforce Diversity Management On Quality Education Delivery In Universities In South East, Nigeria. Repository.mouau.edu.ng: Retrieved Feb 25, 2024, from https://repository.mouau.edu.ng/work/view/perceived-influence-of-workforce-diversity-management-on-quality-education-delivery-in-universities-in-south-east-nigeria-7-2
ONYEWUONYEOMA, ANN. "Perceived Influence Of Workforce Diversity Management On Quality Education Delivery In Universities In South East, Nigeria" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 06 Oct. 2022, https://repository.mouau.edu.ng/work/view/perceived-influence-of-workforce-diversity-management-on-quality-education-delivery-in-universities-in-south-east-nigeria-7-2. Accessed 25 Feb. 2024.
ONYEWUONYEOMA, ANN. "Perceived Influence Of Workforce Diversity Management On Quality Education Delivery In Universities In South East, Nigeria". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 06 Oct. 2022. Web. 25 Feb. 2024. < https://repository.mouau.edu.ng/work/view/perceived-influence-of-workforce-diversity-management-on-quality-education-delivery-in-universities-in-south-east-nigeria-7-2 >.
ONYEWUONYEOMA, ANN. "Perceived Influence Of Workforce Diversity Management On Quality Education Delivery In Universities In South East, Nigeria" Repository.mouau.edu.ng (2022). Accessed 25 Feb. 2024. https://repository.mouau.edu.ng/work/view/perceived-influence-of-workforce-diversity-management-on-quality-education-delivery-in-universities-in-south-east-nigeria-7-2