Inventory Management Practices And Customer Service In Food Service Establishments In Umuahia Metropolis
ABSTRACT
Inventory management is a critical issue or function in the business world. In food service business, the success of any firm is to a large extent dependent on how well inventory is ordered, purchased, stored, and utilized. The level of competition in food service industry is such that nothing should be left to chance, as such every business activity or function should be carried out in the most effective and efficient way. Successful business firms or organization have some competitive advantage over their competitors particularly with regards to customer services. Hence, the level of customer service commitment of any food service establishments influences and/or contributes in defining the image that customers will have about that establishment. Issues concerning the freshness of menu offerings as well as their availabilities agitate the minds of many a consumer during decision making session prior to choosing a food service establishments either for lunch or dinner. Therefore, inventory management practices should be given serious attention in food service operation if the goal of achieving customer service is to be realized.
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OSONDU, M (2023). Inventory Management Practices And Customer Service In Food Service Establishments In Umuahia Metropolis. Repository.mouau.edu.ng: Retrieved Apr 27, 2024, from https://repository.mouau.edu.ng/work/view/inventory-management-practices-and-customer-service-in-food-service-establishments-in-umuahia-metropolis-7-2
MARIAGORETTI, OSONDU. "Inventory Management Practices And Customer Service In Food Service Establishments In Umuahia Metropolis" Repository.mouau.edu.ng. Repository.mouau.edu.ng, 13 Sep. 2023, https://repository.mouau.edu.ng/work/view/inventory-management-practices-and-customer-service-in-food-service-establishments-in-umuahia-metropolis-7-2. Accessed 27 Apr. 2024.
MARIAGORETTI, OSONDU. "Inventory Management Practices And Customer Service In Food Service Establishments In Umuahia Metropolis". Repository.mouau.edu.ng, Repository.mouau.edu.ng, 13 Sep. 2023. Web. 27 Apr. 2024. < https://repository.mouau.edu.ng/work/view/inventory-management-practices-and-customer-service-in-food-service-establishments-in-umuahia-metropolis-7-2 >.
MARIAGORETTI, OSONDU. "Inventory Management Practices And Customer Service In Food Service Establishments In Umuahia Metropolis" Repository.mouau.edu.ng (2023). Accessed 27 Apr. 2024. https://repository.mouau.edu.ng/work/view/inventory-management-practices-and-customer-service-in-food-service-establishments-in-umuahia-metropolis-7-2