Human Resource Management Problems In Hospitality Industry

ABSTRACT

Regardless of the size or type of business, every organizations most important asset is its human resources. According to Imaga (2005) human resources management is the effective utilization of personnel in an organization to achieve annual objectives of the firm as well as the satisfaction and development of employees. Okpoko (2006) maintains that human resource management refers to the policies and practices required to carry out the "people" or human resource aspects of management position. Human resource management is a set of programmes, function, and activities designed to maximize both personnel and organizational goal (Imaga, 2005). Human resource approach is relatively new in the management of people. The term became popular during the early 1970's as research in the behavioural sciences showed that managing people as resources or as human beings with feelings and emotions rather than as a factor of production could result in real benefits to both the organization and the employees. Human resource management is of great importance to the general developments and growth of the hospitality industry, these personnel experts, managers, and practitioners should hold it as a necessary prerequisite for which organizational efforts should be synergized to ensure adequate attention for a better use of other resources especially capital. The hospitality industry should also realize that with the increasing competition and complexity in business, more time should be devoted to effective human resources management to achieve desired goals it is very obvious that Nigeria is blessed with abundant human resources. The need to modify, sharpen and 2 improve the human resources is very paramount. The essence and goal of education from its holistic perspective is still the same essence of developing human resources.